When conflicting policies exist, the following hierarchy is applied to
determine which policy should take precedence over another.
1. Pay_Rated takes precedence over Pay_Billed.
2. Deny takes precedence over Pay_Rated.
3. Exception takes precedence over Deny.
4. Freight bill, invoice, BOL charge and BOL weight policies are applied to the
total charge of the freight bill.
5. Accessorial policies are applied only to a specific accessorial charge (i.e.
Deny means deny the accessorial charge, not the entire freight bill).
6. Freight charge policies only apply to the freight charge (i.e. Pay_Rated means
pay the rated charge for the freight not pay the rated charge for other
categories like accessorials).
7. Tax charge policies only apply to the tax charges on the freight bill.
8. Pay_Billed or Pay_Rated for a freight bill, invoice, BOL charge or BOL weight
are superseded by the more specific policies related to accessorial, freight or
tax charge issues.
9. Deny at a freight bill, invoice, BOL charge and BOL weight level takes
precedence over accessorial, freight charge and tax policies.
10. Exception at any level for any issue will cause an exception to be generated
for human review.
11. The customer and vendor specific issues do not have there own category of
issue but generate the other categories of issue.
Financial Policy Hierarchy